Services

We offer comprehensive insight and awareness services to executives and decision-makers. We have been helping companies to get answers to their strategic and tactical business questions for more than fourteen years.

Our services include outsourcing, consulting, training and assisting companies to set up and implement their own intelligence capabilities. We follow a plan of action to understand the specific company, its industry and assist management to get acquainted with competitive intelligence. This also includes the training of staff, continuous support and mentoring. We have experience in a wide variety of industries not just in South Africa, but also in other parts of the continent.

We use primary and secondary sources of information to do business research, market surveillance and competitor profiles. We collect, extract, summarise, analyse and disseminate information to provide accurate, timely and actionable intelligence and insight to our clients.

We offer TradeShow Intelligence™ (CBIA's trademark in South Africa) consulting and collection services. Exhibitions, conferences and trade exhibits have become an integral part of many companies marketing strategy, and annually thousands of companies participate in shows and exhibitions to attract new customers. Information is freely available to those willing to ask the right questions. It is a rich environment for information collection with competitors, vendors, customers and suppliers usually all under one roof.

CBIA can extract and uncover information on what you really need and perhaps thought was unattainable.

It is an environment in which your company can be a target for other competitors. We can assist you to determine what to look out for, who to look out for and how to organise your stand to minimise your risk.

We also offer specific services such as competitor profiling and business counterintelligence.

Competitor Profiling is a practical tool designed for the business environment to make it possible to accurately understand, predict and influence human behaviour with precision and impact. Understanding decision-makers and key role players in organisations is a critical element when assessing competitors.

The most basic objective again of counterintelligence is to protect information from those who are not authorised to receive it, to counter potential threats and to enhance security. Counterintelligence should not only protect against aggressive and illegal information collection but also against open and legal collection efforts that can harm a company and affects its ability to compete in its market.

Counterintelligence is an important business task and has to be assigned to an individual(s) who understands intelligence principles, espionage and the stealthy attack methods employed by those who pry into corporate secrets.

Counterintelligence aims to counter what an adversary may do and comprises defensive and preventative countermeasures such as awareness briefings, technical surveillance countermeasures (TSCM) and penetration testing.

We offer technical surveillance countermeasures services and consulting in conjunction with TSCM™ Services. CBIA is proud to be associated with TSCM™ Services, one of the World's leading firms in this field. Please do not call us from a suspected telephone line when making enquiries about these services. Please visit www.tscm.co.za for additional information.

Please feel free to contact us to find out about the benefits and advantages our services offer. All information disclosed about your enquiry will be treated as confidential.